For patients & families
You don't have to figure this out alone.
We know this is one of the hardest times your family may ever face. This page is here to answer your questions, ease your worries, and help you take the next step with confidence.
What to expect
Your first steps with Pathways
Reach out to us
Call or send us a message. Our team will listen to your situation and help you understand whether palliative care is right for your loved one — no pressure, no commitment.
Meet your care team
We'll schedule an initial visit to get to know your family, understand your goals, and assess how we can best support you. This is a conversation, not a clinical evaluation.
Build your care plan
Together, we create a personalized plan focused on your loved one's comfort, values, and priorities — coordinated with their existing medical team.
Ongoing support
We stay with you. As needs change, we adapt. You'll always have someone to call, someone who knows your family, and someone who genuinely cares.
Common questions
Answers to what families ask most
Helpful resources
Learn more at your own pace
What is palliative care?
A plain-language overview of palliative care — what it is, who it helps, and how it works alongside other treatments.
Learn moreTalking with your doctor
Tips for having honest, productive conversations with your medical team about goals of care, symptoms, and what matters most to you.
Read guideSupporting a loved one
Practical guidance for family members and caregivers — how to help, how to cope, and how to take care of yourself too.
Read guideStill have questions? We're here.
There are no wrong questions. Call us or send a message and one of our team members will get back to you — with patience, honesty, and care.